Reservations

Table booking on your own website. No per-cover fees, ever.

Live availability, deposits that stop no-shows, automatic refunds and a reminder before every visit, all on your domain, in your brand, with no third-party booking site between you and your guests. Included with every menyu plan.

The guest journey

Booked in under a minute, reminded before they arrive

Guests pick a date, a time and a party size, add a note if they like, and they're done, on any phone. They only ever see times you can actually seat, they get an instant confirmation with an add-to-calendar button, and a reminder lands before the visit so the table doesn't sit empty.

  • Live availability: slots go amber as they fill and grey when they're full, so double bookings can't happen
  • Cancel online, refund automatic: one click from the email before your deadline, deposit back to their card, table straight back on sale
  • Special requests that reach the team: window seat, high chair, birthday, as tappable suggestions plus free text
  • Loyalty points every visit: a completed booking earns points, boosted by the guest's tier, on the same balance as their orders
Book a table Sat 22 Aug · 4 guests CHOOSE A TIME 18:00 18:30 19:00 · 2 left 19:30 full 20:00 20:30 Birthday celebration 🎂 Confirm booking
Guests only see times you can seat. Amber means filling, grey means gone.
No-shows, handled

Deposits that feel fair and get refunded properly

Take a deposit per head on every booking, only for large parties, or only at your busiest times: Friday and Saturday nights, Sunday lunch, whatever yours are. Deposits come off the bill, so guests read them as commitment, not a charge. Cancel in time and the refund goes back to their card automatically, no phone call needed.

  • Three ways to run it: always, by party size, or by busy periods, and you choose the amount per head
  • Deducted from the bill: the deposit becomes part of the payment, which is why guests accept it
  • Consent receipts: guests tick to accept your exact deposit terms; the wording and timestamp are stored with the booking and repeated in their email, the evidence a bank asks for in a chargeback
DEPOSIT RULES Always ✓ Parties of 6+ ✓ Busy periods £10 PER HEAD* · COMES OFF THE BILL Sat 19:30 · Party of 8 · Deposit £80 taken Terms accepted 14:06 · stored with the booking Guest cancels Wednesday, inside the deadline ✓ £80 AUTO-REFUNDED · TABLE BACK ON SALE * EXAMPLE AMOUNT · YOURS TO SET
Commitment when it matters, an automatic refund when plans change in time.
Capacity

Thirty seats means thirty seated, not thirty arrivals an hour

Tell the system how long a table is really occupied: by service, so lunch turns in 60 minutes and dinner in 90, and by party size, so big tables get longer. It tracks who's still seated and only sells the space you actually have. Prefer simple? Run a straightforward per-slot limit instead.

  • Seat-time capacity: bookings occupy seats for their real duration, not just their arrival slot
  • Service periods and last seating: lunch and dinner with their own rules, and a hard last-seating time
  • Holidays respected: closed days, blackout dates and one-off hours all flow into the booking calendar
SATURDAY EVENING · 30 SEATS 18:00 19:30 21:00 Party of 4 · 90 min Party of 2 · 90 min Party of 8 · large table · 120 min Party of 6 · 90 min Party of 4 · 90 min Seated at 19:30: 24 of 30 ✓ 19:30 SLOT SELLS 6 MORE SEATS, NOT 30
Bookings occupy seats for as long as tables really turn. Overbooking can't sneak in.
The quiet engineering

Built like a payments product, because it is one

A booking with money attached deserves the same care as an order. This is the part guests never see and you never worry about.

/ 01

Nothing falls through the cracks

Payment confirmations arrive by three independent routes plus a background check, so a guest who loses signal mid-payment is still confirmed and still emailed.

/ 02

Abandoned bookings released

A booking that's started but never paid for is released automatically, so the table isn't lost to a ghost.

/ 03

Fake-booking protection

Limits per customer, per day and per connection stop scripts and pranksters filling your diary with fiction.

/ 04

3-D Secure payments

Deposits are taken through a 3-D Secure compliant processor, with refunds issued automatically on cancellation.

/ 05

Your rules become your terms

Cancellation deadline, refund policy, no-show policy, party sizes: you set them, and the customer-facing terms are written from them automatically.

/ 06

Notifications where you want them

Every confirmation and cancellation lands in the inboxes you choose: front of house, the manager, or both.

Straight answers

Reservations, honestly

What does it cost?

Nothing extra. Reservations are included with every menyu plan, and there are no per-cover fees: a fully booked Saturday costs you the same as a quiet Tuesday. See full pricing.

Won't deposits put guests off?

Used bluntly, they can. That's why you can limit them to large parties or busy periods only, and why they're deducted from the bill: guests read that as commitment, not a charge. And a guest who cancels in time gets refunded automatically, which is the part they remember.

What happens with cancellations and no-shows?

Guests cancel online any time before your deadline: the deposit refunds to their card automatically and the table goes straight back on sale. Past the deadline, your policy applies, and because guests explicitly accepted your terms when booking, with the wording and timestamp stored, you're covered if anyone disputes it.

We run several locations. Does it handle that?

Yes. Groups get one Book a Table page listing every restaurant: guests pick a location and book, and each location keeps its own capacity, hours, deposits and rules.

Do you do floor plans and table assignment?

Not today, and that's deliberate. menyu reservations is built for independents and small groups who want a world-class guest booking journey and a lean, no-nonsense back office, without paying per cover for a floor plan on a screen. If your operation genuinely needs table-level management, we'll tell you so at the demo. Online amendments and approve-before-confirm are next on our list.

Full tables, fewer no-shows, no per-cover fees.

See a booking go from tap to confirmed, deposit and all, at a free demo.

Book a free demo